- Answers 24/7 · Books appointments · Texts callers back
Stop losing jobs to missed calls. Your AI receptionist answers 24/7.
It picks up when you can’t, answers common questions, books appointments into your calendar and texts callers your details. Built for Australian businesses and included in every My New Admin plan.
Every missed call is a job for someone else
Here’s where most small businesses lose calls, and the customers behind them.
“I can’t answer while I’m on the tools.”
Your AI receptionist picks up every call, even when your hands are full or you’re with a customer.
“After-hours callers just hang up.”
Most people won’t leave a voicemail. Your AI receptionist answers nights, weekends and public holidays.
“A receptionist costs more than I can justify.”
The AI receptionist is included in your My New Admin plan, with no extra staff to hire or roster.
Up and running without the tech headache
Free onboarding helps you set everything up, so your AI receptionist sounds like part of your team.
1. Tell it about your business
Your services, prices, service area, opening hours and the questions customers always ask.
2. Forward your calls
Send calls you can’t answer to your My New Admin number, or make it your main business line.
3. It answers, books and follows up
Every caller is answered, booked in or texted back, and you get a summary of every call.
A receptionist that never takes a day off
Your AI receptionist works inside My New Admin, so every call lands in the same place as your texts, emails and bookings.
- Answers every call, 24/7. Nights, weekends and public holidays included.
- Knows your business. Answers questions about your services, prices, hours and service area.
- Books appointments. Straight into your calendar, synced with Google and Outlook.
- Texts callers back. Sends your booking link, quote form or website so they can act straight away.
- Passes on urgent calls. Transfers the important ones straight to your mobile.
- Logs every call. Caller details and a call summary go straight into your CRM.
- Always upfront. It tells callers it’s an AI assistant, so there are no awkward surprises.
AI receptionist vs answering service vs hiring
Swipe to compare →
| My New Admin AI receptionist | Answering service | Hiring a receptionist | |
|---|---|---|---|
| Answers 24/7, including weekends and public holidays | ✓ Always on | Depends on the plan | ✗ Business hours |
| Books appointments straight into your calendar | ✓ | Usually takes a message | ✓ |
| Texts the caller your link or details straight away | ✓ | ✗ | Sometimes |
| Knows your services, prices and service area | ✓ You set it up | A basic script | ✓ |
| Every call logged in your CRM with a summary | ✓ | Messages by email | Manual notes |
| Cost | Included in your plan | Monthly fees plus per-call charges | Wages, super and leave |
Answering service and staffing costs vary by provider and hours. Your AI receptionist sits in the same plan as your inbox, calendar and CRM. See our full guide to AI receptionist costs in Australia.
Don't take our word for it. Test the AI right now.
Three live demos, no sign-up needed. Steve is an AI, and he’ll tell you so.
Call Steve, the AI receptionist
Ring the number below. Steve will answer, play receptionist for your business, then text you afterwards, exactly as he would for your customers.
Chat with Steve right now
Ask him anything about My New Admin, or type “demo” and watch him handle an enquiry for your industry. This is the same AI your customers would talk to.
See missed-call text-back
Call this number and hang up before it’s answered. Within seconds you’ll get the text your customers would receive, so no missed call becomes a lost job.
Standard call rates apply. Calls to the demo lines may be recorded for quality purposes.
Trusted by 500+ Aussie Businesses in Trades, Retail, and Healthcare.
AI receptionist FAQs
Yes. Your AI receptionist introduces itself as an AI assistant for your business. Callers can still ask questions, book in or leave a message, and urgent calls can be passed straight to you.
Yes. Set your existing mobile or landline to forward the calls you can’t answer to your My New Admin number, or use your My New Admin number as your main business line.
Yes. Every My New Admin plan includes the AI receptionist and the website chat assistant, with 100 AI voice minutes and 1,000 AI replies every month. See our pricing page for the full details.
Yes. It can book callers straight into your My New Admin calendar, which syncs with Google and Outlook, so you’re never double-booked.
You decide. It can transfer urgent calls to your mobile, or take the caller’s details and text you straight away so you can call back.
Yes. It answers 24/7, including nights, weekends and public holidays.
You won’t do it alone. Free onboarding helps you set up your AI receptionist with your services, hours and common questions, and you can try it free for 14 days.
A virtual receptionist is usually a person at an answering service who takes messages for you. An AI receptionist is software that answers instantly at any hour, and can book appointments and send texts itself. With My New Admin it’s built into the same system as your inbox, calendar and CRM.
Let your AI receptionist take the next call
Start your 14-day free trial today. $0 upfront, no lock-in contract, cancel anytime.
Or try the AI first: call Steve on 0495 104 177