- One plan · Unlimited users · 24/7 human support
Stop juggling apps. Run everything from one Australian CRM.
Calls, messages, bookings, quotes, payments, reviews and marketing in one place, plus an AI receptionist that answers when you can’t. Built for Australian businesses, with real people on hand 24/7.
Every missed call is a job for someone else. Not anymore.
Your phone, website, Facebook and Instagram all land in one inbox, and your AI receptionist picks up whatever you can’t, day or night. See how the AI receptionist works →
- AI receptionist. Answers your calls 24/7, handles common questions, books appointments and takes messages.
- AI website chat. Chats with visitors around the clock and captures their details while they’re keen.
- Missed-call text-back. Miss a call and the caller automatically gets a text from you, so the conversation keeps going.
- One inbox for everything. SMS, email, Facebook, Instagram and website chat in a single stream, on your computer or phone.
- Forms and surveys. Capture and qualify enquiries with forms that drop straight into your CRM.
Stop letting quotes go cold
See every enquiry, quote and job in one pipeline, and let automatic follow-ups do the chasing for you.
- Contacts with full history. Every call, text, email and note for each customer in one record, with unlimited contacts.
- Visual sales pipelines. Drag deals from new enquiry to quote sent to won, and see what each stage is worth.
- Automatic follow-ups. Texts and emails that send themselves, like a friendly nudge when a quote hasn’t been accepted.
- Two-way texting. Text customers from your business number and keep every conversation in one place.
- Email marketing. A drag-and-drop email builder for newsletters, offers and follow-up sequences.
No more phone tag. Fewer no-shows.
Customers book themselves in online, reminders go out automatically, and everyone’s calendar stays in sync.
- Online booking. Share a booking link or add it to your website so customers can pick a time that suits them.
- Automatic reminders. Text and email reminders before every appointment, so fewer people forget.
- Google and Outlook sync. Bookings appear in the calendar you already use, so you’re never double-booked.
- Team calendars. Share bookings across staff and services, with round-robin when you need it.
Stop chasing invoices at 9pm
Send quotes customers can accept online, then invoice and take payment in a few taps.
- Quotes and proposals. Professional, branded quotes and proposals customers can sign electronically.
- Invoices in seconds. Create and send invoices from your desk or your phone, including recurring invoices.
- Text-to-pay. Text a secure payment link and get paid by card on the spot.
- Automatic payment reminders. Polite reminders go out for unpaid invoices, so you don’t have to chase.
Great work deserves more Google reviews
Ask every happy customer for a review automatically, and keep your website and socials working while you’re busy.
- Automatic review requests. Send a Google review request by text or email as soon as a job is done.
- All your reviews in one place. See and reply to your Google and Facebook reviews from one screen.
- Website and landing page builder. Drag-and-drop websites and landing pages, with hosting included.
- Social media planner. Schedule posts for Facebook, Instagram, Google Business Profile and LinkedIn from one calendar.
Your whole business, in your pocket
The My New Admin app puts your inbox, calendar, pipeline and payments on your phone, for you and your whole team.
- The My New Admin app. Reply to leads, check bookings and send invoices on iPhone or Android.
- Unlimited users. Add your whole team at no extra cost, with permissions so everyone sees only what they need.
- Reporting dashboard. Leads, bookings, sales and marketing results at a glance.
- Works on any computer. Use it in your web browser at the office, then pick up where you left off in the app.
Every feature, one plan
AI tools 7
- AI receptionist that answers calls 24/7
- AI chat assistant for web chat and messages
- AI replies to your reviews
- AI writer for posts, emails and pages
- AI website and funnel builder
- Build your own AI agents
- Ask AI assistant inside your account
Inbox & calls 7
- One inbox for SMS, email, Facebook, Instagram and web chat
- Two-way texting from your business number
- Business phone system
- Call recording
- Call tracking numbers
- Power dialer
- Missed-call text-back
Contacts & sales 5
- Unlimited contacts with full history
- Visual sales pipelines
- Smart lists and tags
- Custom fields and custom objects
- Tasks for you and your team
Calendar & bookings 4
- Online booking calendars
- Automatic SMS and email reminders
- Google and Outlook calendar sync
- Team and round-robin calendars
Automation 4
- Drag-and-drop workflow builder
- Automatic follow-up sequences
- Trigger links
- Saved message templates
Marketing 6
- Email marketing builder
- Social media planner
- QR codes
- Affiliate manager
- Countdown timers
- Brand boards
Quotes & payments 6
- Quotes and estimates
- Proposals and contracts with e-signatures
- Invoices, including recurring invoices
- Text-to-pay and payment links
- Sell products and subscriptions online
- Automatic payment reminders
Websites & funnels 9
- Website builder with hosting
- Landing page and funnel builder
- A/B split testing
- Forms, surveys and quizzes
- Blog builder
- Online store
- Webinars
- Custom domains and redirects
- Website analytics
Courses & communities 4
- Online courses
- Member communities
- Client portal
- Course certificates
Reviews & reputation 4
- Automatic Google review requests
- Reply to Google and Facebook reviews in one place
- Review widgets for your website
- Video testimonials
Reporting 6
- Live dashboards
- Call and appointment reports
- Lead source and attribution reports
- Facebook and Google Ads reports
- Team performance reports
- Custom reports
Your team & app 4
- The My New Admin app for iPhone and Android
- Unlimited users with permissions
- Media library for your files and images
- API access for custom integrations
Unlimited users, free onboarding, and 24/7 live chat with real people to help you set it all up.
Don't take our word for it. Test the AI right now.
Three live demos, no sign-up needed. Steve is an AI, and he’ll tell you so.
Call Steve, the AI receptionist
Ring the number below. Steve will answer, play receptionist for your business, then text you afterwards, exactly as he would for your customers.
Chat with Steve right now
Ask him anything about My New Admin, or type “demo” and watch him handle an enquiry for your industry. This is the same AI your customers would talk to.
See missed-call text-back
Call this number and hang up before it’s answered. Within seconds you’ll get the text your customers would receive, so no missed call becomes a lost job.
Standard call rates apply. Calls to the demo lines may be recorded for quality purposes.
Trusted by 500+ Aussie Businesses in Trades, Retail, and Healthcare.
The Power of 15 Tools. The Price of One.
Whether you’re replacing a tangled, expensive tech stack or upgrading from pen and paper, get everything you need to scale for a fraction of the cost.
Powerful software. Real people behind it.
Most of our customers aren’t tech people, and they don’t need to be.
Free onboarding
We set up your foundations with you, so you start from a working system, not a blank screen.
24/7 live chat, real humans
Stuck at 9pm? Chat with a real person inside your account, any hour, any day.
Weekly live demo calls
Join every week, ask anything, and watch features set up in real time.
1,000+ help articles
Step-by-step guides for every feature, searchable from inside your account.
200+ how-to videos
Short, practical videos that show exactly where to click.
The My New Admin app
Run your whole business from your phone: calls, messages, bookings and payments on the go.
Questions, answered
Yes. Every account includes an AI receptionist for your phone and an AI chat assistant for your website, with 1,000 AI replies and 100 voice minutes every month as part of your plan.
Yes. You get unlimited users and unlimited contacts, so you can add staff, contractors or your bookkeeper at no extra cost, with permissions that control what each person can see.
Yes. You can import your contacts from a spreadsheet in a few clicks, and free onboarding will walk you through setting everything up.
Not at all. You get free onboarding, 24/7 live chat with real people, weekly live demo calls, 1,000+ help articles and 200+ how-to videos.
Yes. The My New Admin app for iPhone and Android lets you reply to messages, check bookings and send invoices wherever you are.
Yes. Calendars sync with Google and Outlook, so bookings show up in the calendar you already use.
Every feature on this page for 14 days. You add a card to start, but nothing is charged until your trial ends, and you can cancel anytime by emailing billing@mynewadmin.com.
Try every feature free for 14 days
Start your 14-day free trial today. $0 upfront, no lock-in contract, cancel anytime.
Or try the AI first: call Steve on 0495 104 177