- Replies 24/7 · Books appointments · Hands over to your team
Meet your AI employee who answers every chat and message, day and night.
Your AI employee replies to website chats, texts and Facebook and Instagram messages in seconds, answers common questions, books appointments and passes anything tricky to your team.
Messages pile up while you’re busy working
Here’s where slow replies cost small businesses customers.
“Website chats go unanswered.”
Your AI employee replies to every chat in seconds, even at midnight.
“I can’t keep up with texts and DMs.”
It answers texts and social messages too, all from one inbox.
“I answer the same questions all day.”
Teach it your prices, services and FAQs once, and it handles the repeats.
Set it up once, then let it work
Here’s how your AI employee works.
1. Teach it your business
Add your services, prices, hours, areas and FAQs, and set the tone you want.
2. It replies and books
It answers chats, texts and social messages and books appointments into your calendar.
3. Your team takes over
When a conversation needs a person, it hands over and alerts your team.
Everything your AI employee can do
Want it to answer phone calls too? See our AI receptionist.
Guides: What is an AI employee?
- Website live chat. A chat widget that replies instantly, 24/7.
- Text and social replies. Answers SMS, Facebook and Instagram messages.
- Appointment booking. Books straight into your calendar.
- Answers from your information. Uses the services, prices and FAQs you give it.
- Hands over to a person. Passes tricky conversations to your team.
- AI content writing. Drafts emails, texts and social posts for you.
- AI review replies. Helps you reply to Google reviews quickly.
- Everything saved to your CRM. Every conversation is stored against the customer.
AI employee vs a basic chatbot vs live chat only
Swipe to compare →
| My New Admin AI employee | Basic chatbot | Live chat only | |
|---|---|---|---|
| Replies 24/7 | ✓ | ✓ | ✗ |
| Understands everyday questions | ✓ | Limited | ✓ |
| Books appointments into your calendar | ✓ | Rarely | Manually |
| Works across chat, SMS and social messages | ✓ | Usually one channel | Varies |
| Hands over to a person | ✓ | Varies | ✓ |
You stay in control: choose what it can answer, review its conversations and take over at any time.
Don't take our word for it. Test the AI right now.
Three live demos, no sign-up needed. Steve is an AI, and he’ll tell you so.
Call Steve, the AI receptionist
Ring the number below. Steve will answer, play receptionist for your business, then text you afterwards, exactly as he would for your customers.
Chat with Steve right now
Ask him anything about My New Admin, or type “demo” and watch him handle an enquiry for your industry. This is the same AI your customers would talk to.
See missed-call text-back
Call this number and hang up before it’s answered. Within seconds you’ll get the text your customers would receive, so no missed call becomes a lost job.
Standard call rates apply. Calls to the demo lines may be recorded for quality purposes.
Trusted by 500+ Aussie Businesses in Trades, Retail, and Healthcare.
AI employee FAQs
It’s AI that handles routine customer conversations for you, like replying to website chats, texts and social messages, answering common questions and booking appointments, then handing over to your team when needed.
It answers from the information you give it, and you choose what it can and can’t do. Like any AI, it can make mistakes, so review its conversations and keep your information up to date.
Yes. When a conversation needs a person, it hands over to your team and alerts them, so nothing slips through.
Yes. It checks your availability and books straight into your calendar.
Phone calls are handled by our AI receptionist, which answers calls 24/7 and books appointments by voice.
The AI employee is included in our flat monthly plan, and AI replies use your monthly usage credit. See our pricing page for details.
Give your business an AI employee
Start your 14-day free trial today. $0 upfront, no lock-in contract, cancel anytime.
Or try the AI first: call Steve on 0495 104 177