- Tenant and owner enquiries · Inspections · Rent roll growth
Property management CRM that keeps tenants, owners and your team in sync.
Answer tenant and owner calls 24/7, let people book inspections online, collect maintenance requests through simple forms and follow up landlord leads to grow your rent roll, alongside the software you use for trust accounting.
Property managers are drowning in calls and messages
Here’s where property management teams lose time and business.
“Tenants call about the same things all day.”
Your AI receptionist answers common questions and takes messages 24/7.
“Maintenance requests arrive by text, email and phone.”
One online form captures every request, with photos, in one place.
“Landlord leads go cold.”
A rent roll pipeline and automatic follow-ups keep prospective owners warm.
From enquiry to sorted
Here’s how it works for property managers.
1. Every call and message captured
Calls, forms, chats and emails land in one shared inbox.
2. Inspections and requests
People book inspections online and lodge maintenance requests with photos.
3. Updates go out automatically
Reminders and updates keep tenants, owners and trades informed.
Everything you need to manage enquiries
For residential and commercial property managers. See also CRM for real estate agents.
- AI receptionist. Answers tenant and owner calls 24/7.
- Online inspection booking. With automatic reminders.
- Maintenance request forms. Collect details and photos in one place.
- Two-way texting. Message tenants, owners and trades from one inbox.
- Rent roll pipeline. Track and follow up landlord leads.
- Email updates. Keep owners informed.
- Google reviews. Ask happy owners and tenants for reviews.
- Team permissions. Control who sees what.
My New Admin vs property management software
Swipe to compare →
| My New Admin | Property management software | |
|---|---|---|
| Answering calls 24/7 | ✓ | ✗ |
| Inspection booking and reminders | ✓ | Varies |
| Landlord lead follow-up | ✓ | Limited |
| Trust accounting, rent and disbursements | ✗ | ✓ |
Use My New Admin for enquiries and growth, and keep your property management software for trust accounting.
Don't take our word for it. Test the AI right now.
Three live demos, no sign-up needed. Steve is an AI, and he’ll tell you so.
Call Steve, the AI receptionist
Ring the number below. Steve will answer, play receptionist for your business, then text you afterwards, exactly as he would for your customers.
Chat with Steve right now
Ask him anything about My New Admin, or type “demo” and watch him handle an enquiry for your industry. This is the same AI your customers would talk to.
See missed-call text-back
Call this number and hang up before it’s answered. Within seconds you’ll get the text your customers would receive, so no missed call becomes a lost job.
Standard call rates apply. Calls to the demo lines may be recorded for quality purposes.
Trusted by 500+ Aussie Businesses in Trades, Retail, and Healthcare.
Property management CRM FAQs
No. It doesn’t do trust accounting, rent collection or disbursements. It handles calls, enquiries, inspections, maintenance requests and landlord leads, alongside your property management software.
Yes. Share a booking link, and automatic reminders reduce no-shows.
Yes. Use an online form that collects details and photos, saved to the tenant’s record.
Yes. Track landlord leads in a pipeline with automatic follow-ups, so prospective owners don’t go cold.
Yes. Your AI receptionist answers 24/7, takes messages and passes urgent issues to your team.
One plan, one flat monthly price, with unlimited users. See our pricing page for details, and try it free for 14 days first.
Spend less time on calls and more on your portfolio
Start your 14-day free trial today. $0 upfront, no lock-in contract, cancel anytime.
Or try the AI first: call Steve on 0495 104 177