WhatsApp for business that lives in the same inbox as everything else.

Connect your WhatsApp Business number and reply to customers from the same shared inbox as your texts, emails and social messages. Every chat is saved to the customer’s record, and your team can help.

SOUND FAMILIAR?

Customer chats shouldn’t live on one person’s phone

Here’s the problem with running WhatsApp from a single phone.

“All our WhatsApp chats are on one phone.”

Your whole team can see and reply from a shared inbox.

“I can’t find what a customer said last month.”

Every message is saved to the customer’s record.

“I jump between WhatsApp, texts and email.”

All your conversations are together in one inbox.

HOW IT WORKS

Connect once, reply from anywhere

Here’s how WhatsApp works in My New Admin.

1. Connect your number

Link your WhatsApp Business number through Meta’s approval process.

2. Reply from one inbox

WhatsApp chats appear alongside texts, emails and social messages.

3. Automate the routine

Send approved message templates and automate replies where it helps.

WHAT YOU GET

Everything you need for WhatsApp messaging

Part of your unified inbox, alongside SMS and email.

Shared WhatsApp inbox. Your team can reply from any device.
Saved to your CRM. Every chat stored against the customer.
Message templates. Use approved templates to start conversations.
Automations. Trigger WhatsApp messages from your workflows.
Team assignment. Route chats to the right person.
All channels together. WhatsApp, SMS, email and social in one place.

TRY IT YOURSELF

Don't take our word for it. Test the AI right now.

Three live demos, no sign-up needed. Steve is an AI, and he’ll tell you so.

Call Steve, the AI receptionist

Ring the number below. Steve will answer, play receptionist for your business, then text you afterwards, exactly as he would for your customers.

Chat with Steve right now

Ask him anything about My New Admin, or type “demo” and watch him handle an enquiry for your industry. This is the same AI your customers would talk to.

See missed-call text-back

Call this number and hang up before it’s answered. Within seconds you’ll get the text your customers would receive, so no missed call becomes a lost job.

Standard call rates apply. Calls to the demo lines may be recorded for quality purposes.