Features - CRM Software Australia

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The All-In-One Australian CRM Software: Powered by My New Admin.

Everything You Need to Dominate Your Market.

Smart Automation

Build the machine that runs while you sleep. Automatically text missed calls, nurture enquiries who ghost you, and book appointments without lifting a finger. Our workflows are pre-built for Australian businesses to save you massive amounts of time.

Unified Inbox

Stop checking five different apps. See your Facebook Messages, Instagram DMs, SMS, Emails, and Google Chats in one single stream. Never miss a customer again.

Reviews & Reputation

Turn customers into your best marketing channel. Automatically request Google Reviews the moment a job is marked "Complete." Watch your ranking climb and your phone ring more often.

Drag & Drop Website Builder

Beautiful sites, zero coding. Build high-converting landing pages and funnels in minutes. Hosting is included, speed is guaranteed.

Calendar & Appointments

Fire your scheduling software. Integrated calendars that sync with Google and Outlook. Send automated reminders to reduce no-shows by up to 80%.

Quotes, Invoices & Payments

Streamline your sales process from the initial estimate to the final deposit. Generate professional, branded quotes that clients can legally sign digitally in seconds. Once approved, the system automatically triggers invoices and receipts, allowing you to collect payments instantly and keep your cash flow moving without the manual admin.

Lead Capture & Conversion

Missed Call Text Back

Never lose a job to a competitor because you were on the tools or dealing with a patient. If you miss a call, the system instantly texts them back to keep the lead warm.

Web Chat Widget

Turn website traffic into text conversations. Visitors ask a question on your site, and it routes straight to your phone as an SMS so you can reply on the go.

AI Booking Bot (Steve)

Meet Steve, your new 24/7 AI receptionist. Steve chats with website visitors, answers FAQs, and books appointments directly into your calendar while you sleep.

Forms & Surveys

Ditch the clunky third-party form builders. Create custom drag-and-drop forms to qualify leads before you ever get on the phone with them.

Call Tracking & Recording

Know exactly which ads or web pages are making your phone ring. Record calls automatically for quality control and team training.

Sales & Pipeline Management

Visual Sales Pipelines

See exactly where every dollar is sitting. Drag and drop leads from "New Enquiry" to "Quote Sent" to "Job Won" so nothing slips through the cracks.

Two-Way SMS & Email

Stop jumping between a mobile phone and an email inbox. Message your clients back and forth from one unified dashboard.

Ringless Voicemails

Drop pre-recorded promotional voicemails directly into your customers' inboxes without their phones ever ringing. Perfect for reactivating old leads.

Workflow Automations

If this, then that. Build powerful automations that automatically send a welcome email when a form is filled, or a follow-up text if a quote hasn't been signed in 48 hours.

Payments & Operations

Text-to-Pay & Invoicing

Stop chasing unpaid bills. Generate an invoice in 30 seconds and text a secure payment link straight to your client's phone so you get paid instantly.

Social Media Planner

Fire your social media manager. Connect your Facebook, Instagram, Google Business Profile, and LinkedIn, and schedule months of content in advance from one screen.

Reputation Management

Automatically text a Google Review request the exact second you mark a job as "Complete." Watch your local SEO ranking climb effortlessly.

Course & Membership Builder

Want to onboard new staff, train clients, or sell a digital course? Host unlimited video modules and secure membership areas without paying for Kajabi or Teachable.

Advanced Analytics & Reporting

Stop guessing if your marketing is working. Get a birds-eye view of your conversion rates, ad spend, and revenue in one simple dashboard.

Unlimited Hosting & Bandwidth

Host your blazingly fast landing pages and funnels directly on Google Cloud infrastructure—meaning your site never goes down.

See all 20+ Features In Action Below

STOP THE CHAOS

Replace 20+ apps with ONE All-In-One Platform!

CLOSE FASTER

Track every deal with a seamless, visual Sales Pipeline.

BOOK 24/7

Automate scheduling, reminders, and follow-ups instantly.

NEVER LOSE A LEAD

Automatically text back every missed call in 60 seconds.

CENTRALISED COMMS

Manage all DMs, Texts, Calls, and Emails from a single screen.

TEXT LIKE A PRO

Have 2-way, personal conversations with your customers.

BUILD TRUST

Automate 5-star review requests and manage your online reputation.

WORK LESS

Design powerful automations that handle repetitive tasks for you.

SMARTER ASSISTANT

Get AI to write your content, reply to leads, and more.

NURTURE & CONVERT

Drag-and-drop email builder with automated follow-up sequences.

SCHEDULE & POST

Plan your entire social media calendar in one place.

INSTANT ANSWERS

Convert website visitors into leads with a simple live chat widget.

CAPTURE EVERYTHING

Build custom forms and surveys to collect lead data effortlessly.

GO LIVE QUICKLY

Build and host professional landing pages and websites.

CREATE A COMMUNITY

Sell courses and manage your members with a dedicated portal.

GET PAID ON TIME

Send invoices and collect payments easily.

MEASURE GROWTH

Get a crystal-clear overview of your key business metrics.

MANAGE ON THE GO

Access your entire business platform from a dedicated mobile app.

OPTIMISE RESULTS

Test different campaigns to find out what truly converts.

ORGANISE YOUR DATABASE

Keep all your customer and lead details in one CRM.

DIAL FASTER

Boost your outbound sales with a high-efficiency Power Dialer.

Ready to Simplify Your Business and Scale Faster?

See how Australian businesses are replacing multiple tools with one powerful CRM system. Book a free demo or start your free trial today and experience automation that saves you time and drives more revenue.

My New Admin’s Software helps you start, converse, and book more appointments on autopilot for your business